Medical Administration
Allied Health
As an Allied Health Virtual Assistant, I can support practitioners such as physiotherapists, occupational therapists, psychologists, speech pathologists, dietitians, and other health providers by handling essential administrative and client-care tasks. I can help streamline operations so you as the clinician can focus on treatment and client outcomes.
Client Communication & Front Desk Support
Answering calls, emails, and enquiries
Booking, confirming, and rescheduling appointments
Sending reminders and follow-up messages
Managing cancellations and waitlists
Practice Management
Setting up new clients in practice software
Updating client records and uploading forms
Managing referral letters and GP communication
Tracking treatment plans, reviews, and progress notes (not writing clinical notes)
Billing, Payments & NDIS Support
Creating and sending invoices
Processing payments and reconciliations
Managing Medicare, DVA, WorkCover, TAC, or private health claims (through your system)
NDIS client service agreements, service bookings, and claim submissions
Documentation & Admin Support
Sending intake forms and collecting documentation
Preparing reports, letters, and templates (as instructed by the clinician)
Maintaining digital filing systems
Typing or transcribing dictated notes or reports
Scheduling & Coordination
Coordinating group sessions, therapy blocks, or home visit schedules
Liaising with schools, support coordinators, and other providers
Managing therapist calendars across multiple locations
Marketing & Growth Support
Managing social media updates
Responding to online enquiries and reviews
Updating website information
Sending newsletters or practice updates
General Business Support
Data entry and reporting
Tracking KPIs or appointment statistics
Creating workflow systems or improving practice processes